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China Southern Airlines

Ranked #9 out of 37 in
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617 votes
productreview.com.au
4,226 votes
tripadvisor.com
3,596 votes
airlinequality.com
1,628 votes
airlineratings.com
102 votes
consumeraffairs.com
39 votes

Web Summary Scores


China Southern Airlines Company Limited (simplified Chinese: 中国南方航空公司; traditional Chinese: 中國南方航空公司) (SSE: 600029, SEHK: 1055, NYSE: ZNH) is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, People's Republic of China. It is the world's sixth-largest airline measured by passengers carried and Asia's largest airline in fleet size and passengers carried. It is the fourth-largest airline in the world in domestic passenger traffic and the sixth-largest in scheduled domestic passenger-kilometres flown. From its main hubs at Guangzhou Baiyun International Airport and Beijing Capital International Airport, the airline flies to 193 destinations using a fleet of more than 400 aircraft... Read more at: http://en.wikipedia.org/wiki/China_Southern_Airlines
China Southern Airlines image

China Southern Airlines

Ranked #9 out of 37 in
China Southern Airlines Company Limited (simplified Chinese: 中国南方航空公司; traditional Chinese: 中國南方航空公司) (SSE: 600029, SEHK: 1055, NYSE: ZNH) is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, People's Republic of China. It is the world's sixth-largest airline measured by passengers carried and Asia's largest airline in fleet size and passengers carried. It is the fourth-largest airline in the world in domestic passenger traffic and the sixth-largest in scheduled domestic passenger-kilometres flown. From its main hubs at Guangzhou Baiyun International Airport and Beijing Capital International Airport, the airline flies to 193 destinations using a fleet of more than 400 aircraft... Read more at: http://en.wikipedia.org/wiki/China_Southern_Airlines
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617 votes
productreview.com.au
4,226 votes
tripadvisor.com
3,596 votes
airlinequality.com
1,628 votes
airlineratings.com
102 votes
consumeraffairs.com
39 votes

Web Summary Scores

Review
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Amazing airline
Other Chinese airlines should learn from them.
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Baggage disaster
Absolutely horrid. The airline left my bag in Guangzhou and did not ship it to Kathmandu. Things like this do and can happen, but here are the reasons why I -- and you -- should never fly with China Southern Airline. 1. If you want to file a complaint (like a lost bag), their offices almost never pick up their phone. 2. They have no standard policy for accidents like a lost or missed bag -- I was constantly referred to various representatives, and no one was able to provide me any answers as to how they are going to compensate for my loss. Because I had no bag, I had to miss three days of my conference. 3. They do not provide any basic material (clothing, personal hygiene product, and so forth) while the bag is missing. 4. You need to go to the airport to pick up the bag yourself. That costed me another day missed of my conference. Unless you are willing to face these inconveniences and leave it to chance and hope that your bag is safe, I highly discourage you to travel with China Southern.
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Info
CZ IATA: CZ
CSN ICAO: CSN
CHINA SOUTHERN Callsign: CHINA SOUTHERN
1988 Founded: 1988
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Rating
Value for money
3.4
Seat Comfort
3.2
Catering
2.8
Entertainment
3.8
Check-In
2.9
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