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Malaysia Airlines

Ranked #20 out of 37 in
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Malaysia Airlines System (MAS) (Malay: Sistem Penerbangan Malaysia; Chinese: 马来西亚航空公司; pinyin: Maláixīya Hángkōng Gōngsī, abbreviated 马航) MYX: 3786 is the flag carrier of Malaysia. Malaysia Airlines (MAS) operates flights from its home base, Kuala Lumpur International Airport and with a secondary hub at Kota Kinabalu and Kuching. The airline has its headquarters on the grounds of Sultan Abdul Aziz Shah Airport in Subang, Selangor, in Greater Kuala Lumpur. It is the 1st Oneworld member to not be sponsored by International Airlines Group and British Airways, instead its Oneworld sponsor is Qantas... Read more at: http://en.wikipedia.org/wiki/Malaysia_Airlines
Malaysia Airlines image

Malaysia Airlines

Ranked #20 out of 37 in
Malaysia Airlines System (MAS) (Malay: Sistem Penerbangan Malaysia; Chinese: 马来西亚航空公司; pinyin: Maláixīya Hángkōng Gōngsī, abbreviated 马航) MYX: 3786 is the flag carrier of Malaysia. Malaysia Airlines (MAS) operates flights from its home base, Kuala Lumpur International Airport and with a secondary hub at Kota Kinabalu and Kuching. The airline has its headquarters on the grounds of Sultan Abdul Aziz Shah Airport in Subang, Selangor, in Greater Kuala Lumpur. It is the 1st Oneworld member to not be sponsored by International Airlines Group and British Airways, instead its Oneworld sponsor is Qantas... Read more at: http://en.wikipedia.org/wiki/Malaysia_Airlines
shadow
1,326 votes
play.google.com
15,658 votes
tripadvisor.com
5,139 votes
airlinequality.com
837 votes
productreview.com.au
209 votes
airlineratings.com
170 votes
glassdoor.com
84 votes
airlikes.com
13 votes

Web Summary Scores

Review
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After 45 years of frequent flying this was my worst experience ever! Think twice before you fly Maylasia Air
Up until last year I had flowN Maylasia Air with no problems. Last year on a flight from India To Bali the plane broke down. We were kept in airport almost all night. Some people had to spend the night in the airport. Some very intense verbal fights broke out at the counter because of how poorly we were being treated. I had no food or water for 15 hours. The next day we were flown to Malaysia where everyone on the plane missed their connecting flights . I was the only non-Indian on the plane and I was put up in a five-star hotel. Most of the Indians had to spend the night in the airport because they did not have visas for Malaysia. I wrote Malaysia Air many times complaining . I was especially upset by the way the Indians on the plane were treated. It took us three days to get from India to Bali . There were several honeymoon couples who only had a week and spent three days in airports. I was eventually assigned a case number, but almost a year later I have not been able to get anyone to respond to me . The emails now come back! Many of my other expat friends in Bali had bad experiences with Maylasia Air. I have not checked this year, but last year all of their offices in Bali were closed there was no way to contact a real person by phone or in person. I know because I drove to all of them when I couldn't reach anybody on the phone When I tried calling the airlines in Malaysia I could not get through to a real person in a timely manner. When I tried calling the airlines in Malaysia I could not get through to a real person in a timely manner. I will never fly them again and I'm a pretty relaxed easy-going flier!If they had responded to my concerns I would've felt differently because I know sometimes stuff happens. I just tried to to find a phone number to try calling them one more time! No luck
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Info
IATA: MH
ICAO: MAS
Callsign: MALAYSIAN
Founded: 1 May 1947
  • Overall rating
    (5 Votes)
Excellent
Very good
Good
Fair
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Rating
Value for money
1
Seat Comfort
2.6
Catering
1.9
Entertainment
1.8
Check-In
3.5
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